How Yorkshire Ambulance Service prioritises calls

Thanks to Plain Speaker readers who busied themselves with finding out about why Yorkshire Ambulance Service (YAS) took over 7 hours to  pick up an elderly patient from her care home, where she was coughing up or vomiting dried blood.

When the ambulance finally turned up, an ambulance crew member told the patient’s grand daughter that the reason her nan waited over 7 hours for an ambulance to pick her up from her care home was because YAS no longer responds to Code 4 calls. Continue reading