Standing room only as Town Council questions Hebden Bridge Group Practice about public concerns

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Members of the public crowded into Hebden Royd Town Council chamber on September 25th, to hear Dr Nigel Taylor address widespread public concerns about patient safety and restricted access to appointments with Hebden Bridge Group practice doctors.

He was there at the invitation of Hebden Royd Town Council, which had asked the Practice to explain what was going on.

The meeting followed at least two years of public anxiety about lack of access to adequate health care, after the Practice decided to send all patients needing urgent appointments to a morning walk-in clinic in Mytholmroyd.

Dr Taylor said that the Practice is “desperate to recruit more GPs” and has been advertising continuously since five of the 12 GPs left in 2018 for personal reasons. It now only has 9.25 Full Time Equivalent GPs and GP equivalents (Advanced Practice Nurses and Pharmacy Practitioners), for 18,000 patients. Continue reading

Hebden Bridge GPs are reviewing urgent appointments process

The Hebden Bridge Group Practice manager has replied to patients who recently wrote to the practice manager and GPs with a complaint  that the only way to get an urgent GP appointment is to call 111.  After asking the 20 or so questions on their script, NHS 111 then sends a report to the GP surgery, which then decides if a doctor will call the patient or see them. Continue reading